The Caixa Mastercard Black Card has not just one, but two points programs, advantages when traveling and shopping and, of course, fully digital controls to make life easier for its customers.
Because it is such a complete credit card, we have created this text with all the necessary information so you can apply as soon as possible. To find out more, keep reading!
See how to apply for the Caixa Black Mastercard
As we mentioned in our first article about this credit card, it does not allow applications to be made online, only a branch is the only way to apply and enjoy the benefits provided.
By the agency
The first thing you need to do is find the nearest Caixa branch, remembering that it is not available in all cities in Brazil. According to the information provided on Caixa's website, you do not need to have a checking account with the institution to apply for your account.
Once you have located the institution closest to you, simply separate the following documents, which are essential to prove your identity and the data provided:
- Photo ID and CPF;
- proof of income;
- proof of address.
Remember again that as we mentioned earlier, this card requires proof of R$ 15,000 to be approved, otherwise it is advisable to look for a more affordable card.
After submitting all the necessary documents, you must provide additional information that is not included in the receipt, such as phone calls and emails, which are essential for communication between the company and its customers.
As this form is the easiest request and does not require filling in any data, just wait until Caixa performs a credit analysis, a process that can take up to 15 business days, not only authorizing the use of the card, but also providing the initial credit limit to be used.
If your credit card is approved, you will have to wait until it is shipped to your registered address, which can take up to 15 days depending on the delivery service in your region and whether anyone in your home accepts the physical card.
Unfortunately, Caixa is still a little limited in the application possibilities it offers its customers, but this also guarantees the institution's security, especially with such a complete card.
→ Apply for a high limit credit card! Click here to see cards with no minimum income requirement!
Have questions? Learn how to get in touch
We always try to provide all the information about your credit card, but companies often leave a lot to be desired when it comes to requesting it. Therefore, we have listed Caixa's customer service channels for your peace of mind.
online chat
The first way to contact the company is directly through the Caixa app, which will be used to control your fees and transactions. There is a live chat tab so you can talk to the waiter and quickly answer your questions.
Ombudsman
Only if you have not received a satisfactory response or wish to make a complaint about Caixa's services should you use the Ombudsman's Office to request a SAC agreement number to continue providing services. The contact number is 0800 725 7474 and the service, together with the SAC, is available 24 hours a day, 7 days a week.
Mastercard Black
Last but not least, you can contact your credit card company directly to find out about all the benefits that the Black model has to offer and how to take advantage of the best service. The contact number is 0800 940 9001 but we couldn't find the opening hours.
