How do I log into my American Express account online?
How do I log into my American Express account online?

American Express account National Bank is a member of the FDIC, has been around since 1850, and it’s not going anywhere. It ranks 72nd on the Fortune 500 and has about $190 billion in assets. It is possible that you or someone you know has an American Express account. If you find yourself lost in the world of online banking and wondering how to get the most out of your American Express account, look no further.

Here’s what’s covered in the American Express login guide:

How to log into your American Express account from a computer

When you go to the American Express homepage, you will see a place to log into your account at the top left of this page. Just enter your username and password in the corresponding slots. American Express also requires you to choose what you want to log into based on the type of account you have. The choices are as follows:

  • Maps – My Account (default)
  • Membership Rewards
  • Merchant account
  • American Express @ Work

You can tick the “Remember me” checkbox, but before that, consider whether someone could find and steal your personal information. If you’re using a shared computer or public WiFi, you may want to think twice before checking this box.


How to log in to your American Express account from your phone or tablet

When you have your banking information on hand, you can be more proactive about your finances. Fortunately, this is easy if you have an American Express account. You can easily download the app on Apple and Android devices. You can also text MOBILE to 86509 for a link to the app itself and easily download it to your phone from there.

After downloading and opening the app, you will be prompted to log in. Then enter your username and password as you would on a computer. Once you’re signed in, you can use your account – you can deposit checks, set up automatic bill payments, and view transaction history when needed.

One of the coolest features of the American Express mobile app is the chat feature. The app lets you message customer service and get support no matter where you are.


How to retrieve a forgotten username or password

Everyone loses their password or username at some point, but luckily American Express makes it easy to retrieve your information and keep it safe. In order to verify your identity, you must provide American Express with some important information. The required information remains the same whether you forget your username or password.

  • Your 15-digit card number
  • Your four-digit card ID
  • The last four digits of your social security number
  • Date of birth

After that, American Express will send you your information via a confirmation email and ask you to change your account credentials.


How to view your bank statement information

Because American Express is an online bank, it’s easy to find and view your bank statement. In fact, you can view up to two years of transaction history in your online account.

Once logged into your account, all you need to do is click on Claims. From there, you can sort and organize how you view your transaction history. You can even download your transaction history as a PDF, CSV or Excel file. Get ready to make a big splash in the financial world with this tool.

How to Contact American Express Customer Service

American Express has several ways to contact customer service. If you prefer to be on the phone, you can call 24/7:

  • 1-800-528-4800
  • 1-800-221-9950 for the deaf or hard of hearing

If you prefer social media, you can easily connect with American Express on Twitter (@AskAmex).

Advantages of Internet Banking

Online banking has many benefits, but perhaps the biggest one is instant access to your account. You don’t have to travel to a brick and mortar branch to conduct business transactions or send checks in the mail, you can do it all on your computer or other device. With online banking, you can set up automatic bill payments, check your account balance, and even arrange account transfers. It can be done in minutes wherever you are, as long as you have an internet connection.

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